POLICIES

Payment and Shipping

 

We accept all major credit cards, checks, and PayPal. If you pay via check, your check must clear before items can be shipped.

 

Free two day shipping on all items and require a signature upon receipt. Overnight shipping is available at an additional cost 

of $50 or $75 for a Saturday delivery.

 

All prices are US Dollars and only domestic shipping.

 

Returns 
 

Returns or exchanges must be requested and sent back within 24 hours of receipt. Any requests made after 24 hours will allow for exchange only and must be made within 7 days of receipt. All pieces will be subject to a quality control inspection, and the original packaging must be intact. We reserve the right to refuse an exchange if the piece received is determined to be damaged. 
 

Please Note:  All custom orders and special orders placed on cynthiarose.com are final sale. If you received a damaged or incorrect item, please email us within 24 hours of receipt.

If you have any questions, please do not hesitate to email cynthia@cynthiarose.com or call 917.838.5479

 

Privacy Policies

 

The CYNTHIA ROSE website (the "website") is operated by CYNTHIA ROSE LLC. ("Company"). These terms of use (the "Terms of Use") govern the use of the website.

 

Your privacy is very important to us. We do not sell or otherwise provide your personal information to third parties for any reason, except as required by law. Please read this privacy policy to learn more about the ways in which we use and protect your personal information.

 

In this Privacy Policy we provide detailed information on when and why we collect your personal information, how we use it, and how we keep it secure.

 

Collection and Use of Personal Information

 

In general, you can browse our website without giving us any personal information. We use Web-tracking software to analyze traffic to this website in order to understand our customers' and visitors' needs and to continually improve our site for them. This Web tracking software collects only anonymous, aggregate statistics.

 

However, certain activities on our site may require you to provide personal information. For example you need to provide this information to submit a unique proposal idea or to contact us.

 

Disclosure of Personal Information

 

We do not sell or otherwise provide your personal information to third parties for any reason, except as required by law.

  

Security of Personal Information

 

We have implemented industry-standard security mechanisms and procedures to protect data from loss, misuse and unauthorized access, disclosure, alteration, and destruction when you submit any form on  www.cynthiarose.com .